PRIVACY POLICY
At iSpecs Appeal Jamaica, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, whether in-store, online, or through other channels.
1. Our Commitment to You
We prioritize your privacy and are dedicated to:
Protecting your personal information with appropriate security measures.
Using your data responsibly, ensuring it’s only for legitimate business purposes.
Respecting your privacy rights, allowing you to manage how we use your information.
2. Information We Collect
We may collect the following types of personal information:
Contact Details: Name, address, email, and phone number.
Demographic Information: Date of birth, gender.
Health Information: Vision prescriptions, medical history related to eye care.
Transaction Details: Purchase history, payment information.
Technical Data: IP address, browser type, and browsing behavior on our website.
3. How We Collect Your Information
Your information is collected when you:
Schedule appointments or consultations.
Purchase products or services.
Communicate with us via phone, email, or in-person.
Participate in surveys, promotions, or events.
Use our website or social media platforms.
4. How We Use Your Information
We use your personal information to:
Provide Services: Fulfill appointments, process orders, and deliver products.
Improve Customer Experience: Customize services and communications.
Marketing: Send promotional materials (with your consent).
Legal Compliance: Meet regulatory requirements and protect our legal interests.
5. Legal Basis for Processing
Our processing of your personal data is based on:
Consent: When you have given clear permission.
Contractual Necessity: To fulfill our obligations to you.
Legal Obligation: To comply with applicable laws.
Legitimate Interests: For operational and business purposes, ensuring minimal impact on your rights.
6. Sharing Your Information
We do not sell your personal information. We may share data with:
Service Providers: Such as payment processors and delivery companies.
Legal Authorities: When required by law.
Business Transfers: In the event of a merger or acquisition.
All third parties are required to handle your data in compliance with applicable privacy laws.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Objection: Object to the processing of your data under certain circumstances.
Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.
To exercise these rights, please contact our Data Protection Officer at:
📧 dpa@ispecsappeal.com
📍 Shop 5, Overton Plaza, Montego Bay, Jamaica10. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies. For more information, please refer to our [Cookie Policy].
11. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
iSpecs Appeal Jamaica
📍 Shop 5, Overton Plaza, Montego Bay, Jamaica
📧 dpa@ispecsappeal.comNote: This Privacy Policy is intended to comply with the Data Protection Act of Jamaica and is inspired by best practices in the industry. For more detailed information, please refer to our full policy document or contact our Data Protection Officer.